What is Good Faith? Why isn't it Mutual?

In the current system, there is no direct entitlement to damages if an Insurer is found to have breached their (minimal) obligations of good faith owed to their clients. Therefore, the effect of a breach of good faith has drastically disproportionate outcomes depending on whether you are an Insured or an Insurer.

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Tim Gunn
Privacy and Patient Records

In 2009 the Privacy Commissioner conducted an investigation that concluded that insurers should not make blanket requests for an insured’s medical files.

In my experience, it is standard practice for cases involving income protection, trauma, and travel claims to ask for FULL medical records.

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Tim Gunn